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Careers

Join a team that's connecting the Napa Valley community

Why Work at Napa Fiber?

We're a growing, locally owned fiber internet provider on a mission to bring world-class connectivity to the Napa Valley. We offer competitive pay, a supportive team environment, and the opportunity to make a real impact in our community.

Community Impact

Help bridge the digital divide and connect your neighbors to the world.

Growth Opportunities

Grow your career with a company that's expanding rapidly across the region.

Great Team Culture

Work alongside passionate, friendly people who take pride in what they do.

Open Positions

Find the role that's right for you and help us build the best internet experience ever.

Executive Leadership

Chief Financial Officer (CFO)

$200,000/year
Salaried Hybrid - Home, Office

Manage financial strategy, budgeting, and sustainability for long-term growth as a community-focused ISP.

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Chief Technology Officer (CTO)

$200,000/year
Salaried Hybrid - Home, Office

Lead fiber network buildout, backhaul, equipment, custom firmware, and bandwidth partnerships to create the best local internet experience.

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Operations & Administration

HR Manager

$100,000/year
Salaried Hybrid - Home, Office

Support employees and company compliance under the COO, fostering our family-like culture and protecting everyone involved.

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Fleet Manager

$38/hour (~$79,000/year)
Hourly Office

Maintain our mostly electric fleet for safety, reliability, and cleanliness to support field operations.

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Office Manager

$32/hour (~$66,500/year)
Hourly Office

Keep the office welcoming, stocked, organized, and running smoothly for our team and visitors.

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Hiring Manager

$80,000/year
Salaried Office

Collaborate with HR to recruit top talent that shares our passion for awesome internet and customer love.

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Employee Development Manager

$75,000/year
Salaried Office

Partner with HR to train, retain, and grow our people through a promote-from-within philosophy.

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Marketing & Creative

Marketing Manager

$95,000/year
Salaried Hybrid - Home, Office

Create and optimize campaigns to showcase Napa Fiber as the community's favorite ISP.

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Graphic Designer

$35/hour (~$73,000/year)
Hourly Hybrid - Home, Office

Design eye-catching graphics for social, vehicles, print, marketing, and web to bring our brand to life.

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Engineering & Technology

Software Engineer — Web Development (3 openings)

$130,000/year
Salaried Hybrid - Home, Office

Build and enhance customer portals, websites, and user tools for seamless online experiences.

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Software Engineer — Back End & Remote Management

$140,000/year
Salaried Hybrid - home, Office

Develop backend systems, remote router management, and custom firmware to keep our network reliable.

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NOC Technician

$28/hour (~$58,000/year)
Hourly Hybrid - Home, Office

Monitor and maintain the network backbone under the CTO for uptime and quick issue resolution.

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Sales & Account Management

Customer Acquisition & Retention Manager

$100,000/year + bonuses
Salaried Hybrid - Home, Office

Lead account managers to win new customers and keep businesses thriving with our service.

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Account Manager (4 openings)

$75,000/year + commission
Salaried + Commission Hybrid - Home, Office, and Client Locations

Build lasting relationships with enterprise customers to ensure satisfaction and growth.

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Enterprise Sales (2 openings)

$80,000/year + commission
Salaried + Commission Hybrid - Home, Office, and Client Locations

Consult with potential business clients, assess needs, and close deals for premium fiber solutions.

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Customer Service

Customer Service Agent L1 (8 openings)

$23/hour (~$47,800/year)
Hourly Hybrid - Home, Office

Provide friendly phone, chat, email, and ticket support to resolve customer questions quickly.

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Customer Service Agent L1 - Bilingual English/Spanish (8 openings)

$25/hour (~$47,800/year)
Hourly Hybrid - Home, Office

Provide friendly phone, chat, email, and ticket support to resolve customer questions quickly.

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Customer Service Agent L2 (4 openings)

$30/hour (~$58,000/year)
Hourly Office

Handle advanced support escalations with expertise to delight customers and fix complex issues.

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Customer Service Agent L2 - Bilingual English/Spanish (4 openings)

$32/hour (~$58,000/year)
Hourly Office

Handle advanced support escalations with expertise to delight customers and fix complex issues.

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Field Operations

Internet Technician L1 (10 openings)

$28/hour (~$58,000/year)
Hourly Client Locations

Perform basic fiber installations, setups, and on-site customer support with a smile.

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Internet Technician L2 (5 openings)

$35/hour (~$73,000/year)
Hourly Client Locations

Tackle advanced installations, troubleshooting, and fiber expertise to ensure top performance.

Apply Now